# support\_ticket\_create

Source: <https://telegafirst.com/docs/mcp-tool-support-ticket-create>
Locale: ru
releaseGitSha: ea133cd4ad87fe549ef000b139be145be9bd1717
sourceContentDigest: e7f84f98fcef73eeab6bc705abe90b59fa6d19d752bf94f3f5c345acd04fa54f
Version: 2

# support\_ticket\_create

Escalate to the TelegaFirst team when you could NOT solve the problem yourself: \`kind:"bug\_report"\` (requires title, description, ai\_diagnosis, ai\_evidence and priority — diagnose FIRST, and ask the person for anything you are missing rather than filing a blank) or \`kind:"suggestion"\` (title, description, ai\_diagnosis only; it takes no evidence and no priority). Duplicates are handled INSIDE this tool: identical reports collapse onto the existing ticket. ALWAYS relay the result — \`outcome:"created"\` means a new #ticket\_number, \`outcome:"attached"\` means your report joined an existing one and the answer will reach you there. Filing does NOT close anything: only a human resolves a ticket, and the resolution comes back to the account owner in Telegram.

## Права и условия

required\_scopes: ALL.

| Поле | Значение |
| - | - |
| description | "Escalate to the TelegaFirst team when you could NOT solve the problem yourself: \`kind:\\"bug\_report\\"\` (requires title, description, ai\_diagnosis, ai\_evidence and priority — diagnose FIRST, and ask the person for anything you are missing rather than filing a blank) or \`kind:\\"suggestion\\"\` (title, description, ai\_diagnosis only; it takes no evidence and no priority). Duplicates are handled INSIDE this tool: identical reports collapse onto the existing ticket. ALWAYS relay the result — \`outcome:\\"created\\"\` means a new #ticket\_number, \`outcome:\\"attached\\"\` means your report joined an existing one and the answer will reach you there. Filing does NOT close anything: only a human resolves a ticket, and the resolution comes back to the account owner in Telegram." |
| domain | "support" |
| name | "support\_ticket\_create" |
| platform\_version | "1.0.20" |
| required\_scopes | \["support:write"] |
| risk | "write" |
| scope | "support:write" |
| title | "Support Ticket Create" |

## Входные параметры

[support\_ticket\_create: inputSchema](https://telegafirst.com/docs/schema-73fd87a7c2cbe139a3a07fa46c3a0201a679482b66d55b5b618e33807ac23c14)

## Результат

null