Для AI-агентов: markdown этой страницы — /docs/mcp-tool-support-ticket-create.mdиндекс документации — /llms.txt
support_ticket_create
Обновлено
Escalate to the TelegaFirst team when you could NOT solve the problem yourself: `kind:"bug_report"` (requires title, description, ai_diagnosis, ai_evidence and priority — diagnose FIRST, and ask the person for anything you are missing rather than filing a blank) or `kind:"suggestion"` (title, description, ai_diagnosis only; it takes no evidence and no priority). Duplicates are handled INSIDE this tool: identical reports collapse onto the existing ticket. ALWAYS relay the result — `outcome:"created"` means a new #ticket_number, `outcome:"attached"` means your report joined an existing one and the answer will reach you there. Filing does NOT close anything: only a human resolves a ticket, and the resolution comes back to the account owner in Telegram.
Права и условия
required_scopes: ALL.
| Поле | Значение |
|---|---|
| description | "Escalate to the TelegaFirst team when you could NOT solve the problem yourself: `kind:\"bug_report\"` (requires title, description, ai_diagnosis, ai_evidence and priority — diagnose FIRST, and ask the person for anything you are missing rather than filing a blank) or `kind:\"suggestion\"` (title, description, ai_diagnosis only; it takes no evidence and no priority). Duplicates are handled INSIDE this tool: identical reports collapse onto the existing ticket. ALWAYS relay the result — `outcome:\"created\"` means a new #ticket_number, `outcome:\"attached\"` means your report joined an existing one and the answer will reach you there. Filing does NOT close anything: only a human resolves a ticket, and the resolution comes back to the account owner in Telegram." |
| domain | "support" |
| name | "support_ticket_create" |
| platform_version | "1.0.20" |
| required_scopes | ["support:write"] |
| risk | "write" |
| scope | "support:write" |
| title | "Support Ticket Create" |
Входные параметры
support_ticket_create: inputSchema
Результат
null